School will run a two-hour late start and transportation will operate using snow routes.
School will run a two-hour late start and transportation will operate using snow routes.
Frequently Asked Questions
2. Who will be driving riders?
3. What is your process for selecting driving partners?
4. Will the same driver pick up my child every day?
5. What is your car seat/booster policy?
6. Can I request not to share the ride for my child?
7. How are rides priced?
8. What if we add more riders to the route, will there be a discount?
9. How does it work?
10. Can my child be dropped off at a different location other than provided in the ride schedule?
11. Will I get the contact number of the driver?
12. Are the drivers trained for medical aid for the children?
13. Are the drivers trained by CPSTI to put on car seat/booster correctly?
14. Do we get to see the live location of the vehicle?
15. Can I request ride with pick up time after 10:00pm for my child?
16. My children attend school in Tacoma, Can I request rides for a drop-off to and pickup from their school?
17. How does the cancellation of rides work?
18. If I book monthly rides, what about days of holidays or sick leave?
19. What is the wait time if the route is not serviceable or if the vehicle is at its capacity?
20. How do I know if my rides are confirmed?
21. When do I pay for the service?
22. How can I make payment?
23. What will happen if my child leaves something in the vehicle?
24. Do you accommodate children with special needs?
25. Does the driver walk the child into school or activities, and sign them out?
26. What happens to the other children in the vehicle if the driver must walk into a building?
27. How does the driver safely manage multiple children in busy parking lots?
28. My children’s school may require more information about pick and drop off process.
29. Are the vehicles inspected for safety?
Do you still have a question?
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